It is important that people who experience access difficulties let their concerns be heard. By speaking up you can also benefit others who may be experiencing a similar barrier. Describe the access issue clearly, including dates, times, location and names of staff, if relevant.
Good access benefits everyone in the community including people with disability and their families, friends and carers, people pushing prams and seniors. The City of Kalamunda seeks to create an environment where people can access services and facilities equally.
The WA Disability Services Act 1993 (amended 2004) requires State Government agencies and Local Governments to ensure that services, information and facilities are accessible to all community members by implementing a Disability Access and Inclusion Plan (DAIP).
The City’s DAIP (also known as Inclusive Kalamunda - Social Inclusion Plan) helps to identify access issues and develop strategies to overcome these. To view the City's DAIP achievements in 2021/2022 click DAIP reporting 2122 Achievements
Feedback on access and inclusion is essential to the development and progress of the DAIP.
In Australia, it's estimated that as many as 1.3 million people have a print disability. People with a print disability can't read print, either because of a vision impairment, a physical, perceptual or intellectual disability, poor literacy or language problems.
Producing publications in alternative formats gives people with a print disability the opportunity to participate more fully in Australian life. For further information on print accessibility guidelines, click here
If the City has produced a document in a format that is not accessible to you, you can request it in an alternative format. If you would like a document in an alternative format please contact the City.
If you would like to comment on how you think the City could improve access to buildings, facilities or services for everyone, including people with disability, please complete the online form below, alternatively you can download the form, telephone, email or write to:
The Community Development Officer - Inclusive CommunitiesPost: City of Kalamunda, PO Box 42, Kalamunda WA 6926Phone: 9257 9958 Email: enquiries@kalamunda.wa.gov.au
If you require assistance filling in this form please contact us during office hours on 9257 9958.
If you require an interpreter please contact 131 450.
The City will respond to your feedback within five working days.
If you would like to pursue your issue at any time please phone or email the Community Development Officer - Inclusive Communities at the City of Kalamunda.