Language support & services
Residents of Kalamunda have the right to access information and services provided by the City of Kalamunda. Non-English speaking residents are able to access free interpreting and translating services to assist in getting access to this information.
To find out more about how to access these services please visit the language support services page.
There are many common terms and abbreviations used throughout the website. Although some of these are common or well known to help we have created a list of some of these terms to allow a centralised reference.
View the glossary collection here
The City of Kalamunda are progressively working towards optimising all our Portable Document Format (PDF) documents and forms on this website to made accessible in compliance with WCAG 2.1 guidelines.
Adobe Reader is required to open PDF files, and it can be downloaded at Adobe.com for free. Adobe features also includes screen reading functionality.
The City of Kalamunda endeavours to ensure all our video content is available with closed captions. Where possible, if the City has copyrights to the video and it is embedded into our website will try to allow a downloadable transcript file of the video.
Please refer to YouTube Help for assistance on accessibility features when viewing videos through this channel.
Third party applications
The City of Kalamunda is not responsible for third party applications and how they access the information via this website such as but not limited to ReadSpeaker, JAWS and NVDA screen readers. Third party applications on this website include:
- Intramaps (online mapping)
- In My City (online mapping)
- Online Payments (Commonwealth)
- Engagement Portal (Bang the Table)
- online Skip Bins (Cleanaway Services)
- online Services including online Building Applications, Tracking Development Applications, Infringements, Sundry Debtors (ITVision)
To assist users access the full information and services on our website, the following features have been provided or supported:
The City has aimed to use 'plain English' where possible. The text in this website uses the font Nunito Sans.
- Web Reader
The City of Kalamunda utilise the web reading tool provided by ReadSpeaker. This inclusive tool allows web content to be converted to audio. It provides an integrated reading and translation tools to allow better reading
and understanding of our digital content. Find out more about about how to use these tools here.
- Increasing or decreasing text size
Several web browsers allow users to increase or decrease the font size for readability. The following instructions will also work on PDF documents as well.
Increase Font - Hold the
CTRL key (Command on Macintosh computers) and press the plus (+) key.
Decrease Font - Hold the CTRL key (Command on Macintosh computers) and press the minus (-) key.
Further to this, if you are using a mouse with centre wheel holding
the CTRL (Command) key while scrolling forward or backward will increase or decrease the font size.
Where the website is not using a mouse for navigation, the 'Tab' key can be used to move between links and sections of the page. To move to the highlighted location/link, press 'ENTER' on the keyboard. Using a form,
the 'TAB' key will move the cursor to the next form element. Using arrow keys will allow options to be selected from drop-down lists. To submit the form or select the relevant button, highlight the relevant button and press the 'ENTER' key.
To assist screen readers users, where images have been referenced and used on the website to convey information, we aim to provide meaningful titles, text and alternative (alt) text to depict information.
To assist with accessibility or keyboard only users, cascading style sheets (css) are used for formatting of content of website. Style sheets can be disabled within browser settings.
Accessible audit report and testing
As part of our City website development process we engaged a community-based working group to contribute and provide feedback on our website. This feedback help the City align to our community expectations and needs.
The City engaged WebKeyIT to perform an independent audit report on the website. The evaluation was in accordance with the WCAG Evaluation Methodology (WCAG-EM) which can
be viewed at http://www.w3.org/TR/WCAG-EM.
Having problems accessing information?
Please contact us if you experience any accessibility problems on our website including accessing information
or City documents.