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Compassion, Support & Crisis Services

Are you or someone you care about in need of help?

Remember to reach out to friends and family and contact us if you’re looking to find event or activities locally to engage with. 


Kalamunda Compassionate Communities

A global movement that encourages our whole community to be involved in supporting people, their families and carers  through serious illness or at the end of life.

Do you want to connect with your Community? Are you passionate about helping people? Do you want to play a stronger role in the care and support of people as they age and reach the end of life?

The support we can provide as friends, family, neighbours and community members can give an unwell or dying person and their family much greater choices about where and how they want to be cared for up to and including their dying moments. These choices add greatly to their quality of life during this time.

This support can be a simple as putting out the bins, dropping of some milk, taking their dog for a walk, reading to the dying person or listening to their story.

Want to connect to your neighbours? Download our Neighbour Connect cards Hello Neighbour Cards If you would like some printed copies please call the Community Development Officer, Inclusive Communities on 9257 9999 and we will happily provide copies for you.

Compassionate Communities: Heather and Tony's Story

Heather and Tony’s Story – End of Life at Home is an inspiring film about a local couple, Tony Speechley and his wife Heather Sanderson and the people who supported them through the final months of Tony’s terminal illness. The purpose of the film is to demonstrate the important role, family, friends and community play in providing end of life care. 

Giving and receiving support is an important message in the film and one of the biggest challenges people face when someone becomes ill. Often people don’t ask for support or decline support when it is offered because they don’t want to be a burden, even when the support is clearly needed.  The people offering support are also hesitant for fear of intruding on people’s privacy.

Heather and Tony’s story shows the value of accepting help early, even when you think you don’t need it. It also shows the opportunities that come from being open to giving and receiving support, and the choices it creates especially for the person who is dying and their carer.

The Kalamunda Compassionate Communities project will consist of:

  • Artist in Residence in the Kalamunda Palliative Care Unit (KPCU) and Day Hospice to create artworks that capture residents most treasured memories and generate discussions on end of life and a community workshop to create public art that expresses the community's vision for the project.
  • A forum, to bring community members together to explore death and dying and showcase the artworks created through the artist in residence program
  • Engagement and involvement of people with personal experience as well as medical and palliative care services to guide the project
  • Establish a Kalamunda Compassionate Communities working group to ensure continued support and focus beyond the project and sustainability into the future

Proposed Outcomes 

  • A community with improved understanding and knowledge on dying and death care options and familiarity with starting conversations on death and dying
  • A community that demonstrates a willingness and capacity to support and care for each other
  • Projects and initiatives that will support community members, their families and friends facing end of life 
  • Increased community awareness of Palliative Care’s focus to improve the quality of life of patients with a life limiting illness, their families and their caregivers
Useful Resources

More Information

Would you like to become a community connector or find out more about the project?  Please contact: the Community Development Officer – Inclusive Communities (08) 9257 9999 during business hours or email

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24/7 Resources

ALL LIFE THREATENING EMERGENCIES (Police, Fire, Ambulance) call 000. Other resources which are available 24/7 are:

Community Directory

Crisis & Support Services

Are you or someone you care about in need of help?
Below are support organisations who exist in the metro region to give you a helping hand to find your feet. 

Remember to reach out to friends and family and contact us if you’re looking to find event or activities locally to engage with. 
  • Are you in a crisis? If life is in danger, call 000
  • Poisons Hotline 131 126
  • Non-emergency Police 131 444 
  • Fire Brigade 133 337
  • Western Power: Electrical power faults and emergencies 131 351
  • Water Corporation: emergencies and faults 131 375
  • State Emergency Services: Storm or flood damage 132 500
  • RSPCA (including if an animal's life is in imminent danger) 1300 278 358
  • Wildcare Helpline 9474 9055


  • Health Direct
    Phone: 1800 022 222
    If you have a health concern and you’re not sure what to do call us now to speak with a registered nurse. You’ll get fast and expert advice about any health issue which will help you make an informed decision about how to manage it.
  • Cancer Council WA – Hills Regional Office
    Phone: (08) 9382 9358 or 0433 874 390 | Website:
    Location: 1/42 Victoria Street MIDLAND WA  6056 
    Provides information and support services for people affected by cancer. 

  • Mooditj Marmum Book for Aboriginal Services

    A dedicated directory of services available for Aboriginal men across a broad range of health and wellbeing areas including crisis services, relationships, fathering, eating right, being active, weight control, alcohol and drug use, preventable diseases, suicide prevention, legal and financial support and domestic violence. It encourages cultural pride, men actively taking control over their physical, mental and emotional health and wellbeing, and the importance of indigenous men providing support for each other and their community.
    Provided by Government of WA - Department of Health Aboriginal Health 
    © The Mooditj Marmun Book is copyright of MAN 33 Moore St, East Perth 6004

    View publication



  • Lifeline

    Phone: 13 11 14 | 0477 13 11 14 (text) | Website:
    24-hour crisis support line via phone, text or online chat.

  • Beyond Blue
    Phone: 1300 224 636 | Website:
    provides a 24/7 helpline to listen, provide information and advice, and point you in the right direction so you can seek further support. They also provide online chat seven days a week, an email service and community forums.

  • Suicide Call Back Service
    Phone: 1300 659 467
    If you or someone you know is thinking about suicide, this service offers free professional 24/7 telephone counselling support and online counselling support to people at risk of suicide, concerned about someone at risk, bereaved by suicide and people experiencing emotional or mental health issues.

  • SANE Australia
    Provides online forums for people with lived experience of complex mental health issues, as well as their family, friends and carers.

  • QLife
    Phone: 1800 184 527  | Website:
    Provides anonymous and free LGBTI peer support and referral.
  • Butterfly Foundation
    Phone: 1800 334 673 |
    Provides support for eating disorders and body image issues. They also provide an online chat service.
  • MAITRI Mental Health Service (Multicultural Services Centre of WA)

    Phone: (08) 9328 2699 |
    MAITRI provides mental health assessment, treatment and management, counselling, psycho-education and psychosocial intervention for people from culturally and linguistically diverse backgrounds. 

  • Samaritans WA
    Phone: 135 247
    Talk through what’s getting to you – big or small. No judgment. No pressure. There for anyone who needs someone. You don’t have to be suicidal to call.
  • 13YARN
    Phone: 13 92 76 | Website:
    Aboriginal & Torres Strait Islander crisis support line for people feeling overwhelmed or having difficulty coping.


  • OurSPACE WA - The Australian Childhood Foundation
    Phone: 1300 381 581  | Email:
    Free state-wide counselling, therapeutic consultation and support service for Department of Communities foster and family carers who are feeling under stress or requiring some extra support.


  • Cyrenian House (Munda Mia Kalamunda)

    Phone: (08) 9328 9200 | Email: | Website:
    Alcohol and other drug long-term residential treatment service for young women (with the option to bring their children 5 years and under).

  • Here For You – Mental Health Commission
    1800here4u (1800 437 348) | | Website:

    Statewide confidential, non-judgemental telephone service for anyone concerned about their own or another person’s alcohol and other drug use and/or mental health issues.

  • Alcohol and Drug Support Line
    Phone: (08) 9442 5000 or 1800 198 024 (Country)
    Plus online chat that provides a 24/7 confidential, non-judgemental counselling, information and referral service for anyone seeking help for their own or another person’s alcohol or drug use.

  • The Drug and Alcohol Youth Service (DAYS) – Mission Australia
    Phone: (08) 9222 6300
    A free and confidential service located in East Perth which provides young people (aged 12 to 21) and their families with access to a comprehensive range of alcohol and drug service.
  • Alcoholics Anonymous
    Phone: (08) 9325 3566 | Email: | Website: 
    Local Location: Jack Healey Centre, Mead Street, KALAMUNDA
    Postal Address: Claisebrook House 33 Moore Street EAST PERTH WA 6004
    If you think you may be drinking too much we can help – come to a meeting – any meeting, and get the help you need. 


  • Crisis Care
    Phone: (08) 9223 1111 | 0477 13 11 14 (text)

    Crisis Care provides Western Australia's after-hours response to reported concerns for a child's safety and wellbeing and information and referrals for people experiencing crisis.

    You can contact Crisis Care if you are concerned about the wellbeing of a child, are escaping domestic violence and need help or are experiencing homelessness. 

  • Kids Helpline
    Phone: 1800 551 800 or

    Provides a free, safe and anonymous 24/7 phone and online counselling service for 5 to 25 year olds. They also provide a dedicated phone line for parents on 1800 654 432.

  • The Child and Adolescent Mental Health Service

    Phone: 1800 048 636
    Provides phone and online videocall support for children and young people who are experiencing a mental health crisis, as well as support and advice to families and carers. 

  • eHeadspace

    Phone: 1800 650 890 | Website:
    Headspace provides free online and telephone support and counselling to young people 12 - 25 and their families and friends, seven days a week from 9am to 1am Melbourne time. They also provide Group Chats and a Digital Work and Study Service to help you with advice relating to employment and education. 

  • Reach out

    Website: provides free online information, tools and tips help young people get through everyday issues to tough times – and also provides information for parents and schools to make it easier for them to help young people too.

  • Young Carers Support Services & Early Intervention Support Services

    Location: 1A Sayer Street, MIDLAND WA 6056
    Phone: (08) 9427 7100 | Email:
    Growing up around mental illness can have a big impact on young people. It can be confusing, scary and frustrating when a family member lives with mental-ill health. To help young people understand what’s going on around them and how best to cope with the challenges, HelpingMinds offers a variety of free support that is fun, informative, and empowering. 

  • Ngala Parenting Line

    Phone: (08) 9368 9368 | 1800 111 546 (regional)
    This is a free telephone support service for parents and carers of children aged 0-18 years who live in Western Australia. In Perth, phone, 7 days a week, 8 am-8 pm.

  • Men’s Line
    Phone: 1300 789 978 | Website:
    MensLine Australia is the national telephone and online support, information and referral service for men with family and relationship concerns.
  • COACH Community Mentoring
    Phone: (08) 9291 9866  | Email: | Website:  www.coachnetwork.orgLocation: 1 Varley Street LESMURDIE  WA  6076 
    At COACH we provide non - judgemental, long - term volunteer mentor support – a ‘friend with a purpose’. Through our one - to one goal focused programme we aim to support families who are going through tough times to work towards a brighter, more hopeful future .  COACH is funded by Lesmurdie Baptist Church. 


  • Starick
    Phone: (08) 9398 5039
    SAFE AT HOME: Starick’s Safe at Home program is designed to help women and children experiencing domestic or family violence to stay safely in their homes after separation from their abuser. Starick’s Safe at Home program is available to any woman living in our catchment area (all of the City of Kalamunda) who is experiencing domestic or family violence and wants to remain in her own home. This includes women with or without children. The service is free, confidential and sensitive to the needs of women.
    TRANSITIONAL HOUSING: Starick’s Housing of Women in the Community (HOWIC) program provides transitional medium to long term housing in the south-east metropolitan area for women and children who are escaping family and domestic violence and who would otherwise have difficulty securing safe, affordable housing. In partnership with Access Housing, Starick also provides transitional housing.
    For information about accessing Starick's transitional housing, contact Starick's outreach worker

  • Zonta House Refuge Association
    Free call 1800 870 149 | |
    You can break free. POSITIVE PATHWAYS: The Positive Pathways program developed by Zonta House is a unique specialist program that provides free tailored workshops for women in the community. Each workshop is aimed at decreasing the impact and breaking the cycle of FDV by focusing on a woman’s recovery, safety, and wellbeing.
    The calendar provides informative, fun and interactive workshops in a safe and welcoming environment to women and children in the community who have experienced or are at risk of family and domestic violence. Some of the sessions include ‘Mindful Movement & Meditation’, ‘Building Self-Esteem Through Self-Compassion’, ‘Cooking Class—Nutritious Meals On A Budget’, and ‘Laughter Yoga’.
    THE APP: The Positive Pathways app is free to download on iPhone and Android, which has a women’s wellness façade but behind features a help button, and potentially lifesaving facilities, which can be activated in a crisis situation.

  • Women's Domestic Violence Help Line
    Free call 1800 007 339 | (08) 9223 1188
    The Women’s Domestic Violence Helpline is a statewide 24 hour service. This service provides support and counselling for women experiencing family and domestic violence.

  • Women's Domestic Violence Help Line
    Free call 1800 007 339 | (08) 9223 1188
    The Women’s Domestic Violence Helpline is a statewide 24 hour service. This service provides support and counselling for women experiencing family and domestic violence.

  • Men's Domestic Violence Help Line
    Free call 1800 000 599 | (08) 9223 1199

    The Men’s Domestic Violence Helpline is a state wide 24 hour service. This service provides counselling for men who are concerned about their violent and abusive behaviours.

  • Family Relationship Advice Line

    Free call: 1800 050 321
    The Family Relationship Advice Line is a national telephone service that helps families affected by relationship or separation issues, including information on parenting arrangements after separation. It can also refer callers to local services that provide assistance. 

  • 1800RESPECT
    Free call 1800 737 732 |
    The national domestic, family and sexual violence counselling, information and support service. Call, or reach out via the online chat on their website.

  • Sexual Assault Resource Centre
    Free call 1800 199 888 | (08) 9340 1828
    SARC provides a 24-hour emergency service in metropolitan Perth. This involves medical care, a forensic examination and counselling support to people who have been sexually assaulted within the previous 14 days. SARC also provides counselling in centres across the Perth metropolitan area to people who have experienced sexual assault and sexual abuse in the past.


  • Foothills Information and Referral Services

    Location: 35 Edinburgh Road, Forrestfield WA, Australia
    Phone: (08) 9359 1253 Email: Website: 
    Monday – Friday 9:30am to 4:00pm
    Financial Counsellor for residents in the City of Kalamunda (primarily) and Early Years development programmes.  Emergency relief within the City of Kalamunda.

  • Legal Aid

    Phone: 1300 650 579 | Website:
    Provides information, legal advice and representation. The type and amount of help provided depends on your finances, nature of your legal problem and their resources.

  • Financial Counselling – St. Vincent de Paul Society (Vinnies)

    Phone: (08) 6323 7500 | Email
    This is a free and confidential service arranged by appointment only.

  • Emergency Assistance - St. Vincent de Paul Society (Vinnies)

    Phone: 1300 794 054
    Are you experiencing significant difficulties in meeting living expenses such as paying bills and having sufficient food and/or feeling socially isolated? 

  • Making Ends Meet – Anglicare

    Phone: 1300 114 446
    Provides financial assistance, support and education to working families who are living in private rental accommodation and experiencing significant ‘housing stress’.


  • Rapid Relief Team
    • Breakfast Bars @ local schools
  • St Vincent de Paul Society WA - Kalamunda Conference
    Phone: 1300 794 054
    Service Hours (appointments required): Wednesday 9:00am to 12:30pm | Friday 9:00am to 12:30pm 

  • HillSide Church Community Outreach - Forrestfield

    Phone: (08) 9359 5400 | (08) 9359 7777 | Email:
    Service Hours: Tuesday 10:30am to 1:30pm | Thursday 10:30am to 1:30pm

  • Hare Krishna
    Phone: (08) 6293 1519 | 0422 045 525 | Email:
    Food for Life (FFL) is the world’s largest vegetarian food distribution program

  • The Emergency Relief and Food Access Service (Foodbank)
    Phone: 1800 979 777 | 9258 9277 | Email:
    Foodbank Mobile – Forrestfield: Wednesdays 1:00pm to 1:30pm (Walk-ins available)



  • Entrypoint Perth
    Phone: 1800 124 684
    A free assessment and referral service assisting people who are homeless or at risk of homelessness in Western Australia to access accommodation and support options.

  • Crisis Care
    Phone: 1800 199 008

    For urgent housing needs.   

  • Homelessness Advisory Service
    Phone: (08) 9223 1111 (Crisis Number for After Hours) | 1800 065 892 (In business hours 8am – 5pm)
    Provides information to primary and secondary homeless people that will assist them to seek their own accommodation, where you have shelter but do not have your own tenancy or lodgings.


  • FriendLine

    Free call 1800 424 287 | Online Chat Service: (4pm – 6pm, Monday – Friday)
    Service Hours: 8am – 6pm, 7 days a week
    For anyone who needs to reconnect or just wants a chat. All conversations with FriendLine are anonymous and their friendly volunteers are ready for a yarn and to share a story or two.

  • Connected AU

    Virtual connection. A place for community to feel visible and valued - to bring individuals from all ages and walks of life together to share, inspire and connect. 

  • Virtual Y
    An online platform brought to you by the Y. Youth clubs play an important role in keeping young people together. On Virtual Y, you'll be able to access exclusive fitness, nutrition, wellbeing, family and youth content – meaning you can stay connected, while apart.
Are you in a crisis? If life is in danger, call 000

Find more Crisis Support and Assistance services via:

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