Online Services & Payment

Online payments can be made with a valid credit card through a secure payment gateway. The City do not store any credit card details for online transactions.

As online payments are processed in real time and confirmation receipts can be printed for your records.

Pay Your Rates
To pay your rates online, please quote your customer reference number and enter the amount requiring to be paid. Other payment methods for rates include direct debit, BPay, in person, by phone or mail. In addition, you can register for eRates to receive your rates notices electronically. Find out more about paying your rates here.

Do you need to be registered?
To lodge building applications, you need to have a registered. Find out more about user registration here.

Building Licences
Attention Users: The City's online portal does not automatically charge the BCITF Levy, therefore, you will need to pay this levy on the CTF website.

NOTE: Credit Card surcharge of 0.46% applies. Amex is no longer accept as a payment method.

More Information and contact

If you are experiencing problems with making an online payment or if you have any questions, please contact us.

Please note that office hours are 8.30am to 5.00pm, Monday to Friday. For urgent response out of office hours, please call our after-hours service to lodge a request for assistance.

© City of Kalamunda 2020