Jobs

Closing Date: Thursday 3 September 2026
Position Type: Permanent full-time 
Salary: Level 4 being $78,184.26 to $83,302.30 per annum, plus super 

Looking for a customer-focused role with purpose? Support Community Health services, engage with the community, and grow your career with us.

 About the City of Kalamunda

The City of Kalamunda is a local authority with a population of 60,000 located approximately a 35 minute drive from the Perth CBD providing the opportunity to work in a varied planning environment, from rural natural bushland to highly developed residential, commercial and industrial areas.

 About this Opportunity

Provide high-quality customer service and administrative support as the primary point of contact for Environmental Health services. Coordinate customer enquiries, service requests and complaints, maintain business systems and records, and support the efficient delivery of regulatory and public health services.

 About You

Key Accountabilities include, but are not limited to:

• Deliver high-quality customer service as the first point of contact for Environmental Health enquiries, complaints, and service requests.
• Receive, assess, allocate, and monitor customer requests and complaints to ensure service standards and response timeframes are achieved.
• Provide accurate and timely advice on Environmental Health services, processes, and relevant legislation to customers and stakeholders.
• Liaise effectively with internal and external stakeholders to facilitate the timely resolution of enquiries and service issues.
• Support administrative processes associated with statutory applications, registrations, permits, and compliance activities.
• Maintain accurate records and data within corporate systems, including customer request management, records management, and Environmental Health databases.
• Prepare and coordinate reports, correspondence, notices, regulatory documentation, inspections, meetings, and other operational activities.
• Contribute to continuous improvement initiatives, business plans, and service improvement projects to enhance customer experience and operational efficiency.

Further information relating to this position can be found in the Position Description.

About the Benefits
This position offers a salary of , (depending on the skills and experience of the successful applicant) plus 12% superannuation.

You will also enjoy annual increments, EBA salary increases, a generous superannuation co-contribution scheme, 22 days annual leave which attracts 17.5% loading, Medibank/HIF/HBF Corporate Membership, Retail and lifestyle discounts via the Flare platform, free access to online learning, discounted membership at City owned facilities. We have flexible work arrangements or the option for a rostered day off fortnightly or monthly.

How to Apply
To be considered for the position please submit a cover letter that responses to the selection criteria and a current resume. Your application and other supporting documents can be submitted electronically via our website or through Seek - attaching a maximum of TWO separate documents.

For any further queries about the role, please contact People Services on (08) 9257 9999.

Applications close

The City of Kalamunda reserves the right to appoint a candidate prior to the closing date. Submissions from recruitment agencies will not be accepted.

The City of Kalamunda is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.  We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve.  We aim to have a work environment where everyone feels included and everyone can realise their full potential.

*No agencies please.

Download Position Description

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