Jobs

The purpose of this role is to provide high-quality customer service to community members by performing a range of administrative and clerical duties efficiently, while promoting an effective and welcoming library service through positive engagement and responsive customer support. This position forms part of a City-wide Libraries recruitment process, and the successful applicant may be required to work across any of the City's library locations to support operational requirements.

• Excellent customer service and communication skills. 

• Experience working in a customer-facing environment. 

• Ability to assist customers with technology, computers, devices and digital resources. 

• Strong administrative, data entry and record-keeping skills. 

• Cash handling and reconciliation experience. 

• Ability to process memberships, loans, returns and stock records accurately. 

• Experience supporting community programs, events or activities. 

• Strong organisational and time management skills. 

• Attention to detail and accuracy. 

• Ability to work independently and collaboratively within a team. 

• Problem-solving skills and a proactive approach to customer enquiries. 

This is a casual role providing flexible support across the Library Services team during periods of leave, staff absences, and increased operational demand.

To be considered for the position your application will consist of a covering letter providing any work-related experience and skills to the requirements of the role and an updated resume. For more information, the position description can be found on our website under Career Opportunities:  www.kalamunda.wa.gov.au.

Your application and other supporting documents can be submitted electronically via our website or through Seek - attaching a maximum of TWO separate documents.

The City of Kalamunda is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.  We are committed to the principle of equal employment opportunity for all people and want to build a workforce as diverse as the community we serve.  We aim to have a work environment where everyone feels included and everyone can realise their full potential.