Frequently Asked Questions

Related to Walliston Transfer Station.
EP: Entry Pass
WTS: Walliston Transfer Station

Q. What is the date I have to start using my Entry Pass ?
A. Entry Passes (EP) will be sent to Residents / Ratepayers as part of their Rates package. Residents / Ratepayers will be required to present their original EP for entry to the Walliston Transfer Station from Wednesday, 1 August, 2018. The Entry Pass is valid until 31 July 2019.

Q. Do I have to bring my Entry pass when I’m bringing green waste and recycling?
A. Yes. Residents / Ratepayers are required to present their entry pass and photo ID (i.e., Driver’s Licence) for all entries to the Walliston Transfer Station. Your driver’s licence must show your residential address in the City.  If you are bringing waste for a rental property please bring along proof of ownership, such as your rates notice.  

Q. What happens if I have lost my Entry Pass?
A. If you have lost your Entry pass, please contact our Customer Relations Officer on 9257 9657, or email enquiries@kalamunda.wa.gov.au for further information.

Q. I’m a tenant. Can I use the Walliston Transfer Station?
A. Yes, with an Entry pass. Tenants are advised to contact their real estate agents or landlords to obtain the EP for their residence.

Q. Can I use the Entry Pass at Red Hill?
A. No. The entry pass is valid for the Walliston Transfer Station only.

Q. I bought my property half way through the financial year. Can I have an Entry Pass?
A. Yes. However it will be pro rata entry/ies of one entry for each whole quarter. Please contact our Customer Relations Officer on 9257 9657, or email enquiries@kalamunda.wa.gov.au for further information.

Q. I have been advised that the previous tenants used up their Entry Pass. Can I have another one?
A. Yes, However each entry pass only allows 4 general waste visits per year. Please contact our Customer Relations Officer on 9257 9657, or email enquiries@kalamunda.wa.gov.au for further information.

Q. I am a resident from another City. I need to visit the Walliston Transfer Station on behalf of  a relative.
A. Please contact our Customer Relations Officer on 9257 9657, or email enquiries@kalamunda.wa.gov.au to discuss your requirements.

Q. I am not a resident of the City. Can I use a relative / friends Entry Pass?
A. No. Walliston Transfer Station is STRICTLY for Residents / Ratepayers of the City of Kalamunda only.

Q. Are the operating hours still the same?
A. Yes – view operating hours here

Q. What happens once I have used my four entries?
A. If you have used all four entries, you may purchase additional entries at the Walliston Transfer Station gatehouse (EFTPOS only), online or at the City of Kalamunda’s Administration Building. See Fees & Charges
Residents / Ratepayers are reminded that they also have access to three skip bins per annum. Residents / Ratepayers can contact Cleanaway on 9449 3332 or http://cityofkalamunda.cleanaway.com.au/ to order a skip bin.

Q. I am a ratepayer, but my Entry Pass only shows one occupant's name?
A. You are still entitled to use the Entry Pass. Your Driver Licence address will need to match the Entry Pass address to gain entry. For enquiries, please contact our Customer Relations Officer on 9257 9657 or email enquiries@kalamunda.wa.gov.au for further information.

Q. I own multiple properties in the City, what do I need to do?
A. You need to ensure that if you are bring waste from a rental property that you own, you bring the correct entry pass for the property. If it is from the property you reside in please bring along your entry pass with your driver’s licence.  Generally, tenants should be given the entry pass so they can utilise whilst occupying the property, however there will because where you may be undertaking work or having a clean up at the address. In that event please bring your Drivers licence, the correct entry pass for the property and a copy of your rates notice with you.

Q. I occupy a Homeswest property, how do I get my Entry Pass?
A. The City of Kalamunda Waste Services will be issuing Entry Passes by post to tenants of Homeswest properties. For enquiries, please contact our Customer Relations Officer on 9257 9657 or email enquiries@kalamunda.wa.gov.au for further information.

Q. Can I still bring building rubble?
Yes. The building rubble must be from your property to dispose of it at the Walliston Transfer Station, and this will count as a “limited entry”. Residents / Ratepayers are entitled to a total of four limited entries per annum for the following materials in any combination:

  • General household waste
  • Bricks and building rubble (clean)
  • Whitegoods
  • Mattresses
  • Tyres (fees apply – maximum of 5 tyres)
  • Pale and pine timber

Building rubble considered to be commercial (i.e., not from your property) will be subject to commercial charges.

Q. What recyclables are free to take to the Walliston Transfer Station?
A. The following recyclables are free and unlimited to take to the Walliston Transfer Station (accompanied by your EP):

  • Clothing
  • Cardboard
  • Dry Cell Batteries
  • E-Waste
  • Fluorescent Globes / Tubes
  • Glass
  • Metal of any type (cut to a maximum of 1.5m length, width, height and not solid)
  • Motor Oil (maximum of 20 litres)
  • Motor Vehicle Batteries

Q What if I visit with a mixed load of waste?
A. If you visit the Walliston Transfer Station with a mixed load (e.g., any limited materials plus unlimited materials) you will be required to utilise one of your four entries. You will have the option to unload your unlimited materials and take your limited materials home with you if you do not wish to utilise one of your entries.

Q. Why are trucks over 3.5 tonnes GVM no longer allowed to access Walliston Transfer Station?
A. Trucks have not previously been allowed to access the WTS, the weight limit imposed now is to clarify what is a truck.

Q. Can I visit the Walliston Transfer Station with my truck?
A. If you have a truck with a Gross Vehicle Mass (GVM) of less than 3.5 tonnes, you may apply for a permit to enter the Walliston Transfer Station. Permit Applications can be made via the website. For enquiries, please contact our Customer Relations Officer on 9257 9657 or email enquiries@kalamunda.wa.gov.au for further information.

Q. I need to use my work vehicle to bring non-commercial (household / residential) waste to the Walliston Transfer Station. Is this ok?
A. City of Kalamunda Residents / Ratepayers wishing to access the Walliston Transfer Station to dispose of their residential (non-commercial) waste with their work vehicle will be required to obtain a Waste Permit. Waste Permit Applications can be made via the website, email or post. For enquiries, please contact our Customer Relations Officer on 9257 9657 or email enquiries@kalamunda.wa.gov.au for further information.

Q. Do I still get three skip bins?
A. Yes. Residents are still entitled to three skip bins per annum (additional green waste skips are available for properties over 2,000m2 {1 additional skip} and 5,000m2 {2 additional skips}).  Residents / Ratepayers can contact Cleanaway on 9449 3332 or order online at http://cityofkalamunda.cleanaway.com.au/ to order a skip bin.

Q. Can I swap my skip entitlements for an additional Entry Pass?
A. No. Additional entries may be purchased at the Walliston Transfer Station gatehouse (EFTPOS only), online or at the City of Kalamunda’s Administration Building. The fee associated with each additional entry is $50.

Q. Do I have pay to visit the Walliston Transfer Station?
A. Residents / Ratepayers are required to pay in the following instances - please refer to Fees & Charges:

  • To dispose of tyres 
  • If a load is deemed to be commercial in nature (commercial fees apply)
  • If a resident has utilised all four entries for limited materials

Q. What size trailer can I bring to the Walliston Transfer Station?
A. Trailers <7ft x 5t (2.1m x 1.5m) are permitted at the Walliston Transfer Station.

Q. Do I still need to present my Driver’s Licence upon entry?
A. Yes. Photo ID showing residential address corresponding to the EP is required upon entry.

Q. If I’ve forgotten my EP, can I still visit the Walliston Transfer Station?
A. No. EPs are required for entry to the Walliston Transfer Station.

Q. Can I bring my rates notice instead of my Entry Pass?
A. No. Rates notices are not able to be substituted for an EP to gain entry to the Walliston Transfer Station.

Q. What if my address on my Drivers Licence doesn’t match my Entry Pass?
A. Residents / Ratepayers will be permitted one entry and advised that they need to update the address on their Driver’s Licence so it reflects their Entry pass to gain further access. If you are an Owner but not occupying the property you need to ensure that if you are bring waste from a rental property that you own, you bring the correct entry pass for the property. If it is from the property you reside in please bring along your entry pass with your driver’s licence.  Generally tenants should be given the entry pass so they can utilise whilst occupying the property, however there will because where you may be undertaking work or having a clean-up at the address. In that event please bring your Driver’s licence, the correct entry pass for the property and a copy of your rates notice with you.

Q. I own vacant land in the City of Kalamunda. Am I entitled to an Entry pass?
A. No. Please be advised vacant land does not attract a waste charge, thus does not generally permit use of the Walliston Transfer Station. Please contact our Customer Relations Officer on 9257 9657, or email enquiries@kalamunda.wa.gov.au to discuss options available for disposal of your fuel loading green waste from the vacant land.

 

© City of Kalamunda 2019