Accessible Businesses

You Me Us

If you are a business owner or employee and want to find out how you can make your business more accessible and welcoming to customers with a disability, their families and the wider community please read on.

People with Disability have the same right as others to access buildings, facilities businesses and services. The City of Kalamunda is working with local businesses to raise awareness of providing an accessible, inclusive environment for all customers and visitors.  The Accessible Business toolkit has been designed to assist businesses to raise awareness amongst staff and outline easy ways to improve access.


More Information

If you would like more information, please contact the Senior and Disability Officer at the City of Kalamunda during business hours via phone on 9257 9958, alternatively, send an email to

Good Access is Good Business - YouMeUs

YouMeUs have developed a short series of videos outlining how businesses can adapt their business to be more accessible and inclusive for all to attract more customers. The vision is to promote an understanding of diversity in the community, challenge public perceptions of stereotypes, highlight the abilities of people with disabilities and support the development of inclusive communities.

Making improvements to your building, attitude and knowledge can potentially increase turnover by approximately 25% compared to businesses that are non-accessible.  Changes can be as simple as clearing aisles and training staff, or getting a portable ramp.

This series of short videos below have been developed for businesses to learn how they can adapt and attract more customers with a disability, focusing on Access, Attitude, Communication and Rights.

Rights - Assistance Animals

Attitude - Catering for everyone



You Can Make a Difference - DisabilityWA

DisabilityWA: You Can Make a Difference is a four (4) part series which have been developed to assist Local Government and State Government Agencies to improve customer service for people with disabilities.

DisabilityWA have developed a resource kit for access and inclusion to assist Western Australian government agencies and local governments. Seven key outcomes are identified which should be considered and addressed in access and inclusion plans.
Find out more about this resource kit via their website.

Part 1: You Can Make a Difference


Part 2: You Can Make a Difference


Part 3: You Can Make a Difference


Part 4: You Can Make a Difference


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