Community Care Services

Community Care

Current Community Care Services

From 1 July 2017, Community Care programs available are as follows:

Please see our FAQs for more information or contact us on 9359 9797. 


National Disability Insurance Scheme (NDIS)


In November 2016, The City of Kalamunda Council resolved to transition its NDIS services to Rise network by 31 March 2017. The City has also since revoked its registration as an NDIS provider, effective 31 March 2017.
View here for more information on Rise Network’s NDIS services

General information about the NDIS in Western Australia

Following the Commonwealth trial implemented by the National Disability Insurance Agency (NDIA) and the WA NDIS trial implemented by the WA State Government, a Bilateral Agreement was signed in January 2017 stating that the NDIS would be implemented by the WA Government in WA.

The Commonwealth and WA Governments have now announced that the national NDIS (delivered by the NDIA) will be rolled out in Western Australia.  This means there will eventually be only one NDIS delivered by the NDIA across every state and territory of Australia.

From 1 July 2018, the NDIA will assume responsibility for the delivery of the NDIS in WA.  The NDIS will continue to roll out on a geographic basis and will be fully rolled out across Western Australia by 2020.

The NDIA and Western Australian Governments are committed to ensuring the transition process is managed carefully and supports participants, families and carers and providers.

WA NDIS Clients

People already taking part in the WA NDIS will transfer to the nationally-delivered NDIS in a phased approach from April 2018.  The Transfer of people from the WA NDIS will conclude by December 2018.  People transferring from the WA NDIS to the nationally delivered scheme will be contacted by the Western Australian government to advise them of the next steps they need to take.

New NDIS Participants

From 1 July 2018 the nationally-delivered NDIS will begin to be available to new participants based on where they live.  Visit geographic roll out in Western Australia page to find out where and when the NDIS will be available.

Existing NDIS participants

For existing NDIS participants nothing changes.  Current NDIS plans remain unchanged and any upcoming plan reviews will go ahead with the NDIA.

Visit Western Australia - Questions and answers for information about the transition to the NDIS in WA.

Visit our NDIS geographic roll out in Western Australia page to find out where and when the NDIS will be available.

There will be information sessions for people with disability and service providers ahead of the progressive roll out of the NDIS. Visit the NDIS events in WA page to find to find out about information sessions in your area.

Getting started

For people with disability, their families and carers, the My NDIS Pathway page is the best starting point for information about the NDIS, how to access the NDIS and about the planning process.

For service providers who have not already registered with the NDIS the Provider Toolkit is a user-friendly online tool that takes providers through the seven steps of the Provider Pathway and includes step-by-step guides, videos, FAQs and interactive e-learning activities.

Office locations

The NDIS office in the Perth Hills area of Western Australia is open from 9am to 5pm, Monday to Friday at 78-80 Railway Parade, Midland.

As additional NDIA offices open in Western Australia they will be added to the locations page.

For more information, visit the Western Australia Site page:

Want to Know More?

Phone: 1800 800 110
In Person: 78-80 Railway Pde, (entrance Marion St), Midland WA 6056

Visit our NDIS geographic roll out in Western Australia page to find out where and when the NDIS will be available.


HACC Eligibility

You may be eligible to receive support through the Home and Community Care (HACC) program if:

  • You live in the community and have an ongoing functional disability that impacts on your ability to live independently or
  • You are the carer of a HACC eligible person.

Fees apply for services.

To confirm eligibility for HACC support resident should contact :

Regional Assessment Service
1300 785 415

They will support people through the eligibility process and determine their need for an assessment. During the assessment process, residents will be given options for selecting a service provide to deliver the services needed.



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