Carer Gateway

Carer Gateway

New Australian Government funded service supports carers

The Assistant Minister for Social Services, Alan Tudge MP, has launched Carer Gateway making it easier for carers to access practical information and advice and connect with services in their local area.

Carer Gateway comprises a national telephone service, website and an interactive service finder to help carers locate their nearest existing support services. Australia’s 2.7 million carers now have access to a new service to support them in their caring roles. An initiative of the Australian Government, Carer Gateway provides information about the services and support available for people who care for someone with a disability, chronic illness, dementia, mental illness, or who are frail due to age.

Carer Gateway will provide information for carers online and by phone.

  • Telephone: for information about services and support available.
  • Website: A range of information including practical advice on how to care, details about financial and respite support, and how to adjust when caring ends, can be accessed
  • Service finder: Carer Gateway website has an interactive service finder to help carers identify local services, including Commonwealth-funded organisations delivering carer support services.

Carer Gateway website also has information for different types of carers including young carers, older carers, working carers, Aboriginal and Torres Strait Islander carers, and culturally and linguistically diverse carers.

This new service does not affect how carers currently access their existing support services.

Contact Carer Gateway


ContactUs_Tel.jpgPhone: 1800 422 737 Monday to Friday between 8am and 6pm

* 1800 calls are free from land lines; calls from mobile phones may be charged.

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